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Hospitality & Retail Agencies

Call Center Solutions logo

Call Center Solutions

Call Center Solutions is a Montego Bay, Jamaicabased outsourced contact center and back-office partner that helps organizations improve revenue, efficiency, and customer experience through a fully managed, plug-and-play operating model. Working through an affiliated employer entity, the company builds dedicated teams of English-first agents and provides end-to-end support that spans recruiting and onboarding, HR oversight, coaching and QA, technical support, billing administration, and day-to-day operations management. Clients benefit from a highly scalable structure, proximity to U.S. markets, a deep and motivated talent pool, and a robust telecom infrastructure supported by local government initiatives. PCI SAQvalidated practices reinforce data protection for payment interactions, while strong onsite leadership and training programs drive measurable outcomes such as higher conversion rates, lower abandonment and attrition, and faster speed to proficiency. With a corporate office in Panama City Beach, Florida, and multiple Montego Bay sites (including Sagicor Business Center and GWEST units), Call Center Solutions delivers resilient, continuity-focused operationsa capability underscored by transparent updates and rapid restoration following regional weather events. The firms mission centers on improving partners business success through excellence in synergy and guest satisfaction, and its track record includes partnerships across hospitality and tourismspanning reservations, visitor information, and guest servicesfor brands such as Brittain Resorts & Hotels, VTrips, 30A Escapes, By the Sea Resorts, Emerald Grande at HarborWalk Village, and a destination marketing organization serving Myrtle Beach. Whether launching a new program or optimizing an existing one, Call Center Solutions provides a customizable suite that integrates workforce recruitment, scheduling flexibility for peak seasons, real-time KPI visibility (including wait time, abandonment, and agent productivity), and continuous performance improvement. The result is immediate ROI through labor savings, quality outcomes, and an elevated customer journey delivered by happy, professional agents who are empowered to represent each clients brand as if it were their own.
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RPOPayrolling/EORSOW/ProjectsHotel ManagementCulinary ArtsTravel & Tourism OperationsHospitality & RetailSales & Business DevelopmentGeneralist - white collar professionals
51-200
HQPanama City Beach, United States
Catwalks logo

Catwalks

Catwalks is a recruitment and training agency dedicated to elevating retail excellence for luxury, fashion, and beauty brands. Founded in 2022 and built on more than a decade of on-the-floor leadership experience, the firm unites a specialist recruitment practice with Catwalks Academy, a field-born training approach that transforms retail professionals into true brand ambassadors. Catwalks supports leading Maisons in hiring people who authentically embody brand DNA and deliver refined client experiences across boutiques, department stores, and travel retail. With a curated community of 12,000+ qualified talents and 80+ partner houses, the team focuses on long-term matches where values, posture, and operational rigor translate into performance and loyalty. Consultants recruit white-collar retail profiles spanning sales advisors, beauty experts, and stylists through to store and multi-site managers, as well as selected head-office and executive roles, then reinforce hiring outcomes with tailored coaching that refines storytelling, product mastery, service etiquette, and the precision of gestures. The agency reports an 80% fill rate and over 150 placements, reflecting a method that privileges alignment, discretion, and measurable impact on the shop floor. Catwalks is engaged as a partner rather than a vendor: it aligns ambitions between talents seeking meaningful progress and brands seeking consistent embodiment of their codes in-store, creating durable pairings that boost performance and client experience. Whether strengthening flagship teams, supporting seasonal peaks, or raising standards across a network, Catwalks designs custom solutions that blend permanent recruitment with targeted development so that excellence is perceived, felt, and delivered daily. Grounded in the conviction that true luxury begins with people, Catwalks helps Maisons recruit, train, and retain professionals who carry their heritage with precision, elegance, and operational excellence.
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Permanent RecruitmentExec Search & Interim MgmtTemporary StaffingFashion & ApparelFood & BeverageConsumer ElectronicsLuxury GoodsHospitality & RetailSales & Business Development
2-10
HQParis, France
Huber's People logo

Huber's People

Huber’s People is a Swiss boutique staffing agency based in Baar that proudly represents and supports exclusive brands through carefully selected hosts and hostesses for unique events, showrooms, and stores on both short- and long-term assignments. Built on a philosophy of close interpersonal connections, the agency knows its talent personally and leverages a rigorous, human-centered selection approach to ensure every brand ambassador embodies the client’s values and delivers service excellence. Its experienced team of hospitality specialists manages a smooth process from the first contact to on-site delivery, aligning briefing, scheduling, and performance management so that clients can focus on their event or retail objectives. Huber’s People is trusted by leading luxury and lifestyle maisons and premium brands including Hermès, Cartier, Chopard, TAG Heuer, Tiffany, Prada, Miu Miu, Pucci, Loro, Bentley, Polestar, Genesis, Pirelli, Perrier-Jouët, Pernod Ricard, as well as technology leaders such as Google, Meta, and SAP, and major platforms like the World Economic Forum and Zurich Airport. The agency supports a wide range of settings—from trade fairs, conferences, and product launches to VIP hospitality programs, pop-ups, boutiques, and showroom operations—supplying multilingual reception teams, brand ambassadors, and event support personnel who create refined guest experiences and elevate brand presence. With a 4.9-star rating on Google and a growing network of talent and project professionals, Huber’s People combines boutique care with dependable delivery, offering clients a responsive, flexible partner for recurring retail staffing and complex event peaks alike. The trilingual website (DE/EN/FR) reflects the team’s international outlook, while hands-on leadership—featuring co-founder Petra Huber and general manager Maïté Desprez, supported by project and office specialists—ensures every assignment is executed with the hallmark precision, warmth, and polish that discerning brands expect.
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Temporary StaffingContract StaffingPayrolling/EOREvent PlanningFashion & ApparelLuxury GoodsHospitality & RetailSales & Business DevelopmentGeneralist - white collar professionals
51-200
HQZurich, Switzerland
SpencerSource logo

SpencerSource

SpencerSource is a boutique recruiting agency dedicated to connecting top talent with exceptional opportunities in the restaurant and hospitality industries. Built on 20+ years of recruiting expertise, the firm focuses on culture fit and performance, helping employers build teams that reflect their brand standards while guiding candidates to roles that accelerate their careers. For employers, SpencerSource delivers high-impact search services across permanent and executive hiring, offering retained and contingency (contract) search models, customized hiring plans, and multi-channel job posting and promotion to reach qualified, motivated professionals. The team also augments in-house efforts with advisory support such as social media plans and practical AI implementation to streamline sourcing, screening, and engagement, ensuring consistent pipelines and faster time-to-hire. For job seekers, SpencerSource provides personalized job matching alongside hands-on career development resources, including resume building, interview preparation, and career counseling, to help candidates present their best and make informed moves. The firm recruits for a wide spectrum of leadership roles common to hospitality operations and corporate support functions, including Restaurant General Manager, Front of House Manager, Executive Chef, Sous Chef, Kitchen Manager, Director of Food & Beverage, District Manager/Area Director, Director of Operations, Director of Human Resources, President/CEO, Controller, Director of Sales, Director of Catering, Director of Marketing, and Marketing Manager. As a smaller, high-touch agency led by President and Founder Julie Spencer, SpencerSource leverages deep industry knowledge and relationships to move decisively on urgent searches while maintaining the discretion required for confidential executive mandates. Clients and candidates consistently highlight the teams attention to detail, tenacity, and above-and-beyond service. Whether supporting a multi-unit brand scaling its leadership bench or an independent concept hiring its next culinary or operational star, SpencerSource aligns skills, character, and ambition with the right environmentelevating staffing efforts with unmatched experience and delivering the right fit, right now.
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Exec Search & Interim MgmtPermanent RecruitmentSOW/ProjectsHotel ManagementCulinary ArtsTravel & Tourism OperationsHospitality & RetailSenior ExecutivesSales & Business Development
1
HQOverland Park, United States
Rekryteringsgruppen logo

Rekryteringsgruppen

Rekryteringsgruppen is a Swedish staffing and recruitment firm founded in 2001 and based in Hägersten, Stockholm, known for its personal, hands-on approach and rapid response. Authorized as a staffing company since 2004 and operating under collective agreements with top credit ratings (AAA), the company focuses on building long-term client and candidate relationships while prioritizing well-being, engagement, and sustainable matches. Rekryteringsgruppen delivers both staffing (bemanning) and recruitment (rekrytering) solutions across four core business areas: Lager & Industri (warehouse and industrial roles), Transport (drivers and logistics personnel), Service & butik (customer service and retail), and White Collar/Kontor (office-based roles). Their promise to clients includes having personnel on site within 90 minutes of a request, responding within 15 minutes to urgent needs, and providing a 24/7 on-call service (jour) to ensure continuity. A 10-day satisfaction guarantee means clients can replace an employee at no extra cost and without paying for time worked if expectations are not met. With a strong regional presence in Stockholm and surrounding cities such as Gävle, Uppsala, Södertälje, Västerås, Örebro, Enköping, Katrineholm, Eskilstuna, Jönköping, Norrköping, and Gothenburg, Rekryteringsgruppen supports everything from ad-hoc extra staff and seasonal hires to permanent placements and consultant assignments. The firm’s candidate services include job alerts, opportunities for extra and summer work, and a transparent application process via its Teamtailor platform. Trusted by major Swedish and Nordic brands including PostNord, Dagab, Bring, UPS, Spendrups, Ragn-Sells, and LG Electronics, Rekryteringsgruppen is recognized for its dedicated consultant managers who maintain close, proactive contact on site and at client premises. Guided by the belief that people make the real difference, the team matches the right competence to the right environment to drive long-term success for both companies and candidates.
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Temporary StaffingPermanent RecruitmentContract StaffingSupply Chain ManagementFreight ForwardingAirlines & AviationLuxury GoodsAutomotiveAerospace
51-200
HQStockholm, Sweden
Cooper Connect logo

Cooper Connect

Cooper Connect is a specialized recruitment partner dedicated to helping Chick-fil-A Owner/Operators win the war for talent by delivering mission-aligned leaders and providing recruiting support for high-volume, entry-level hiring. Built around Chick-fil-As vision to be the most caring company, the firm blends values-based selection with modern sourcing to identify high-capacity leaders who fit each restaurants culture and growth goals. Its structured processAssess, Coordinate, Connectstarts by understanding an Operators mission, core values, and employer value proposition; then orchestrates the entire hiring journey with white-glove service, from targeted outreach and social media marketing campaigns to interview logistics and offer coordination; and finally ensures a smooth connection by presenting only the best prequalified candidates screened through a rigorous 5-point vetting system. Cooper Connects local-market recruitment strategies and media promotions are designed for speed and consistency, giving Operators an edge in competitive labor markets while saving time and improving hiring quality. For leadership roles, the team conducts focused searches that emphasize character, performance, and long-term potential, and for entry-level team members they offer practical recruiting support to streamline screening and selection at scale. The company extends value to candidates as well, sharing tools like a free Coaching & Interview Guide and guidance on mastering the STAR method so applicants can present clear, results-oriented stories. Operators trust Cooper Connect for its deep understanding of Chick-fil-A operations, attentive communication, and long-term relationship mindset; candidates appreciate the advocacy, clarity, and professionalism throughout the process. Whether filling a Director position or building a dependable frontline team, Cooper Connect combines high-touch service with modern recruiting tactics to quickly connect the right people with the right opportunities, strengthening restaurant teams and accelerating results.
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Permanent RecruitmentExec Search & Interim MgmtRPOHotel ManagementCulinary ArtsTravel & Tourism OperationsHospitality & RetailGeneralist - blue collar professionalsGeneralist - white collar professionals
11-50
HQOregon, United States
EKVA Recrutement logo

EKVA Recrutement

EKVA Recrutement is a Paris-based recruitment agency that places the human factor at the center of every search, delivering tailored hiring solutions across permanent (CDI), fixed-term (CDD) and temporary (Intérim) needs. Operating throughout France, the firm focuses on four core domains where it combines sector insight with rigorous matching: génie climatique (HVAC), Bâtiments tout corps d’état (construction and building trades), métiers du luxe (roles with luxury houses in marketing, commercial and field functions), and the hospitality industry. EKVA’s consultants emphasize close, transparent collaboration with clients and candidates, aligning technical competencies and soft skills with each organization’s culture to foster authentic, lasting engagements. For clients, EKVA manages end-to-end recruitment—from precise role scoping, targeted sourcing and structured interviews to reference checks and onboarding support—reducing the risk of mis-hire and accelerating time-to-hire. Typical assignments include technicians CVC, frigoristes, techniciens multitechniques, conducteurs de travaux CFO/CFA and site leaders on the construction side, alongside sales, marketing and retail-facing positions for luxury brands, and service-focused profiles for hospitality environments. For candidates, the agency simplifies access to opportunities with options to apply without a CV or deposit a resume directly, ensuring a responsive, people-first experience that respects each individual’s aspirations and potential. The team’s ethos—listening carefully, being direct and operating without unnecessary complexity—translates into durable, trust-based relationships and measurable outcomes for both SMEs and large groups. EKVA’s approach is deliberately selective and quality-driven, pairing deep market understanding with a precise matching process to secure the right person for the right role, and to sustain long-term performance across projects and teams.
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Permanent RecruitmentTemporary StaffingContract StaffingResidential DevelopmentCommercial Real EstateConstructionFashion & ApparelFood & BeverageConsumer Electronics
11-50
HQParis, France
Sintel Recrutement logo

Sintel Recrutement

Sintel Recrutement is a French recruitment and staffing firm recognized for more than 30 years of expertise serving the luxury, fashion, beauty, retail, and supply chain ecosystems. Guided by a people-first philosophy and a holistic view of human resources, the company combines its historic strengths in permanent recruitment and temporary staffing with advisory services, HR management support, and transition management to address the evolving needs of brands and their operational environments. Sintel’s sector coverage spans Tertiaire & Finance (accounting, controlling, ADV and billing), Mode Couture Luxe & Ateliers (workshop artisans such as brodeurs, maroquiniers, mécaniciens modèle), Mode Industrialisation & Production (product development, industrialization, collection technicians, product managers), Vente/Retail/Wholesale (in-store and wholesale operations), Supply Chain & Logistique (stockists, administrative and logistics coordination, general services), and Beauty-related roles. The firm recruits across contract types—including CDI, CDD, and Intérim—balancing speed and rigor to ensure quality placements that reflect the specific standards of luxury and high-end consumer goods. Its methodology prioritizes HR analysis, practical problem-solving, and sector benchmarks over volume, emphasizing ethics, professionalism, proximity, and responsiveness for both clients and candidates. With multilingual access (French, English, Chinese) and a dedicated candidate portal for applications and CV submissions, Sintel supports agile workforce models from peak retail periods to atelier ramp-ups and specialized interim leadership missions. Frequent assignments illustrate the breadth of its practice—ranging from occupational health nurses and stockroom staff to wholesale coordinators, product developers, and couture artisans—while dedicated departments allow consultants to remain deeply embedded in their niches. By aligning talent solutions with brand DNA, operational constraints, and market cycles, Sintel delivers consistent value across the luxury and fashion supply chain, from creative studios and workshops to stores, headquarters functions, and logistics hubs.
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Permanent RecruitmentTemporary StaffingExec Search & Interim MgmtFashion & ApparelFood & BeverageConsumer ElectronicsSupply Chain ManagementFreight ForwardingAirlines & Aviation
51-200
HQParis, France
OMNILS GROUP logo

OMNILS GROUP

OMNILS GROUP is a Swedish facility management and staffing partner focused on delivering the right competence to the right place across hospitality and commercial environments. From its hubs in Bromma, Stockholm and Luleå, the company provides flexible workforce solutions and outsourced housekeeping and cleaning services that help hotels, restaurants, conference venues, offices, retail spaces, and property owners maintain high standards while staying cost effective. OMNILS supports hotels with complete housekeeping operations and complementary roles such as reception day/night, houseman, portier, dishwashers, cooks and kitchen staff, janitors and general localvård both day and night, and conference support including möblerare and service personnel. For companies and real estate portfolios, OMNILS delivers professional städtjänster spanning office, property and store cleaning, construction cleaning (byggstädning), and night cleaning as part of broader facility services. The team leverages more than 20 years of hands-on industry experience and a digital operations tool that provides real-time control, traceability and performance statistics at room, minute and individual level to improve quality, efficiency and guest satisfaction. Quality, safety and sustainability are anchored in ISO 9001 and ISO 14001 certifications, membership in Visita, Almega Serviceföretagen and Svenskt Näringsliv, collective agreements, FORA insurance, and personnel validated according to SRY Bas. Clients benefit from scalable staffing that adapts to seasons, events and occupancy, best practices collected from leading hotels, and the ability to focus on core business while OMNILS manages recruitment, scheduling, supervision, supplies and delivery. The firm’s track record includes partnerships with recognized hospitality brands and property associations, and consistently strong cleanliness scores driven by engaged supervisors and well-trained teams. Whether a hotel seeking full outsourcing of housekeeping, a restaurant needing peak-shift kitchen staff, or a company requiring reliable, high-quality commercial cleaning, OMNILS combines operational rigor, service culture and measurable results to ensure seamless, problem-free operations.
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Temporary StaffingContract StaffingSOW/ProjectsHotel ManagementCulinary ArtsTravel & Tourism OperationsConstructionArchitectureInterior Design
11-50
HQStockholm, Sweden
Workhard logo

Workhard

Future Placement is a cross border recruitment consultancy serving India, the Middle East, and broader Asia, recognized for delivering end to end manpower solutions across permanent, temporary, and project based hiring. Established in 2012 and operating with a headquarters presence in Dubai and a corporate office in Kolkata, the firm partners with employers in oil and gas, EPC and EPCM, power, shutdown and O&M, construction, manufacturing, IT, hospitality and commercial catering, hospitals, retail, marine, and facility management. Its model blends deep industry knowledge with rigorous candidate screening, legal and immigration compliance, and technology enabled processes using ATS and CRM tools to shorten time to hire without compromising quality. Future Placement manages full cycle talent acquisition from role scoping and sourcing to assessment, trade testing where applicable, shortlisting, interviews, and mobilization, with proven capability in high volume blue collar and skilled trades as well as select white collar supervision and technical roles. The firm supports clients with both domestic recruitment across India and large scale international deployments to GCC markets, aligning workforce plans to project schedules such as turnarounds and shutdowns. Emphasis on compliance with labor and visa regulations, transparent communication, and candidate care underpins reliable delivery, while its network of branches and associates across India and the UAE expands reach into specialized talent pools. Complementary offerings in training and skill development strengthen workforce readiness for overseas assignments, and integrated security and facility management services within the group allow clients to consolidate vendor relationships. With more than a decade of continuous operations and thousands of successful overseas and domestic placements, Future Placement is positioned as a trusted partner for organizations seeking scalable staffing, rapid ramp ups, and long term hiring programs across core infrastructure, energy, construction, hospitality, and allied sectors.
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Permanent RecruitmentTemporary StaffingContract StaffingOil & GasRenewable EnergyMiningArchitectureInterior DesignHotel Management
11-50
HQKolkata, India

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