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Hospitality & Retail Agencies

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We Are Mascot

We Are Mascot is a brand experience agency founded in 2014 that helps brands connect with consumers through live experience marketing across the UK and Ireland. Built around the belief that experience is everything, Mascot combines strategy, implementation, execution, and insight to deliver retail activations, promotional campaigns, and corporate events that drive measurable results. The agency proudly provides hand selected field teams including merchandisers, brand ambassadors, mystery shoppers, sales staff, market researchers, events staff, product demonstrators, costume characters, and models. All staff go through a rigorous interview and onboarding process and receive training and mentoring to ensure authentic, engaging customer interactions and strong ROI. Mascot’s retail experience teams operate in premium environments such as John Lewis, Boots, Selfridges, and The White Company, delivering sales focused campaigns and expert product demonstrations. Corporate event staffing covers hosts, registration teams, front of house, meet and greet, presenters, and comperes with a focus on professionalism and client service from awards to VIP conferences. The agency’s approach is anchored in data driven insight, human connection, and measurable outcomes, supported by bespoke reporting technology that provides training packages, schedules, compliance monitoring, and real time sales results. Case studies include a year long partnership with Sage Appliances across 30 John Lewis and House of Fraser stores achieving an average 35 percent ROI and 40 percent sales uplift with a core team of full time contracted sales staff, nationwide street teams for Uber Eats distributing high volumes of vouchers via 50 plus trained brand ambassadors and hundreds of weekly shifts, and end to end conference staffing and logistics for the Global Institute for New Economic Thinking in Edinburgh. With a trusted community of over 2,000 field staff and experience spanning FMCG, consumer electronics, fashion, and e commerce, Mascot partners with brands such as Ikea, Lindt, Uber Eats, Ooni, Ecco, and The White Company to create memorable campaigns that turn consumers into loyal fans.

Temporary StaffingContract StaffingSOW/ProjectsFashion & ApparelFood & BeverageConsumer ElectronicsBroadcastingPublishingOnline Media

HQEdinburgh, United Kingdom

Choice Bureau

Choice Bureau is a local recruitment agency established in October 1989 that supplies temporary, part time, and permanent personnel across Enfield, Central London, Hertfordshire, and surrounding areas. As one of the longest standing independent agencies in the area, the firm is known for client and candidate care and for building a substantial long term client base. Choice Bureau services clients across a broad range of business sectors, from independent businesses to large national and multinational blue chip companies, with a noted specialism in nursery nurses and nursery work. Its Nursery Nurse section recruits CACHE qualified nursery nurses and assistants for government run and private nurseries, with robust vetting and all staff on the DBS update service. The agency operates strictly within current legislation and compliance standards, including immigration and asylum, race, age, and sex discrimination acts, giving clients confidence in the quality and suitability of each placement. For temporary and part time staffing, Choice Bureau provides an on demand service for short or long term assignments and pays top market rates to attract and retain high caliber personnel while maintaining charge rates below the market average. For permanent recruitment, consultants conduct in depth consultations to understand role requirements and match candidates on skills, experience, and fit, contributing to repeat business and referrals. Current roles frequently include Level 2 and Level 3 nursery practitioners, PCV minibus drivers with appropriate licensing, and catering support such as kitchen porter and stock controller positions, alongside office based roles such as medical secretary. Whether supporting a single urgent shift or a planned permanent hire, Choice Bureau focuses on responsive service, careful screening, and clear communication to help people find jobs and help employers secure reliable staff.

Permanent RecruitmentTemporary StaffingContract StaffingHotel ManagementCulinary ArtsTravel & Tourism OperationsTruckingWarehousingDistribution

HQEnfield, United Kingdom

CRSgroup

CRSgroup is a nationwide recruitment agency established in 2002, trusted by leading brands and local businesses across England for fast, reliable staffing. The company supplies temporary, contract, and permanent personnel and is known for responsive delivery, clear communication, and a proactive problem solving approach. With offices supporting operations in Liverpool, Bognor Regis, Southport, and Blackpool, CRSgroup maintains a large database of vetted, ready to work candidates and can scale from a single hire to full workforce deployments at short notice, often within 24 hours. Coverage spans hospitality and catering, industrial and manufacturing, warehousing and logistics, and commercial front of house roles. Typical placements include industrial, factory, manufacturing, and production workers; construction workers and general labourers; cleaners; kitchen porters, bar staff, waiters, housekeepers, event staff, and receptionists; forklift and warehouse operatives; quality control staff; machine operators; and welders and fabricators. Every candidate is screened with right to work and reference checks to ensure skills and compliance. CRSgroup removes administrative burden by handling contracts, holiday pay, maternity and paternity leave, sick pay, and other employee obligations so clients can stay focused on operations. The team operates a 24/7 communication ethos to keep clients informed from briefing through onboarding, and steps in quickly to address any unforeseen issues with minimal disruption. Led by CEO Sarah Duke, who brings more than 35 years in HR and recruitment, CRSgroup has built long standing relationships by delivering dependable results, competitive pricing, and consistent service quality. The companys profile was highlighted when A Very British Job Agency, featuring members of its team, received a nomination for Best Business Show 2023 at the National Reality Television Awards, reflecting the dedication and professionalism that clients experience daily.

Permanent RecruitmentTemporary StaffingContract StaffingHotel ManagementCulinary ArtsTravel & Tourism OperationsSupply Chain ManagementFreight ForwardingAirlines & Aviation

HQBognor Regis, United Kingdom

Caroline South Recruitment

Caroline South Recruitment is an international recruitment and talent search partner dedicated to luxury brands, bringing a bespoke, consultative approach to hiring across beauty, wellness, cosmetics, fragrances, fashion, watches, jewellery, accessories, and luxury lifestyle and travel. Born out of the success of Caroline South Associates in travel retail, the firm focuses on head office roles and delivers carefully tailored solutions for clients and candidates worldwide. From first engagement, the team provides market insight, career advice, and structured support that includes interview preparation, tips and techniques, and guidance documents, while operating only with reputable businesses so candidates can pursue opportunities with confidence. For employers, Caroline South Recruitment offers professional solutions designed to help businesses thrive, drawing on deep sector knowledge to identify culturally aligned talent capable of elevating brand performance across global markets. Their approach blends executive search methodologies with agile delivery for permanent and contract needs, ensuring a high quality process from role scoping and talent mapping through to offer negotiation. The team emphasizes long term relationships and transparent communication, helping clients plan for growth and build resilient teams, and helping candidates navigate career moves with clarity. With an extensive international network across luxury retail and hospitality, the firm matches specialist head office expertise with roles that demand brand guardianship, customer experience excellence, and commercial impact. Based in Woking, Surrey, the company engages globally and supports both emerging and established luxury houses seeking to strengthen core functions and leadership capability. Whether the brief calls for an immediate hire or a discreet senior appointment, Caroline South Recruitment aligns process, pace, and precision to deliver results for brands that value craft, creativity, and performance.

Permanent RecruitmentExec Search & Interim MgmtContract StaffingFashion & ApparelFood & BeverageConsumer ElectronicsCulinary ArtsTravel & Tourism OperationsEvent Planning

HQWoking, United Kingdom

JBD Recruitment

JBD Professional DJ Management is a specialist provider of experienced DJs to the licensed trade across Scotland, trusted by bars and clubs for dependable music programming and professional service. Established in 1978 by former DJ John Burns after identifying a clear need for reliable, high quality DJ supply, the company has grown into a leading partner to venues that value consistency, crowd awareness, and strong client service. Managing over 100 professional DJs, JBD is able to match the musical requirements of each venue and audience, ensuring the right fit across busy nights, seasonal peaks, and varied concepts within the nightlife and hospitality scene. Its coverage spans Glasgow City Centre, South and West of Scotland, Glasgow South and Central Scotland, Aberdeen and Elgin, and Edinburgh and Dundee, giving operators a single, proven source for talent across multiple regions. The business has built its reputation on the quality and professionalism of the DJs it represents and the support it provides to both clients and talent, with a management and backup team focused on delivering each venues exact requirements. Venues benefit from a curated roster that emphasizes reliability, presentation, and the ability to read the room, while DJs gain the backing of an established organization that understands the practical demands of bar and club work. JBDs long-standing presence in the sector reflects a commitment to consistency, clear communication, and strong relationships, helping operators safeguard guest experience and maintain brand standards night after night. Whether a late night club in Glasgow or a bar in Aberdeen, Elgin, Edinburgh, or Dundee, JBD aligns each booking to the brief so that the music complements the venue identity and crowd, reinforcing why the company is widely recognized as a go to source for professional DJs throughout Scotland.

Temporary StaffingContract StaffingSOW/ProjectsGamingPerforming Arts (Music, Theatre)Visual ArtsHotel ManagementCulinary ArtsTravel & Tourism Operations

HQGlasgow, United Kingdom

Fizz Recruitment

Fizz is a UK based experiential staffing and retail activation specialist that designs and delivers high quality in store product sampling and demonstrations that help brands and retailers increase sales, footfall, and customer loyalty. Operating nationwide with a network of over 900 trained brand ambassadors, the company combines 30 years of in store expertise with rigorous planning, training, compliance, and data led reporting to execute scalable campaigns at consistent quality. Fizz partners with both brands and retailers to craft measurable, conversion focused experiences, from live food and beverage sampling to consumer electronics demos and seasonal retail events. Its programs are built to generate awareness and trial while capturing actionable insights, and are supported by scheduling, logistics, and field management that ensure right place, right time delivery across large store estates. Performance is central to the offer, with published results including an average in store conversion rate of 14 percent, an average sales uplift of 289 percent, and case study outcomes such as 474 percent sales uplift for a plant based brand and up to 181 percent uplift across featured products for a national retailer, alongside improvements in customer experience and repeat purchase intent. Services span end to end campaign design, store selection, compliance and risk management, ambassador recruitment and training, on site execution, and post event analytics. Fizz also provides strategic consultancy to refine activation strategy and optimize return on investment, and its sister company WDS partners with Costco to plan and deliver warehouse roadshows and sampling at scale. Recognized with multiple FMBE awards and certified to ISO 9001 and ISO 14001, Fizz brings proven retail know how, robust processes, and a people first approach to deliver consistent, brand safe, and sales focused demonstrations that convert shoppers into buyers across food and beverage, consumer electronics, and wider fast moving consumer categories.

Temporary StaffingContract StaffingSOW/ProjectsFashion & ApparelFood & BeverageConsumer ElectronicsJournalismGraphic DesignBroadcasting

HQDorking, United Kingdom

Constellation

Constellation is a hospitality workforce provider operating across the UK and Ireland, connecting people to flexible temporary shifts and permanent roles at iconic venues and live events. Candidates choose from hospitality and bar, chef and kitchen, food service, housekeeping, and leadership roles, with schedules that fit studies, other jobs, or a full-time career. Through its mobile app, workers manage onboarding, training, and shift booking, and join a supportive community that prioritizes growth and wellbeing. In 2023, Constellation teams delivered 4,600,000 hours across world-class events, coordinating 24,000 shifts a week with more than 23,000 people in 158 teams. The company regularly staffs stadiums, arenas, racecourses, and major cultural landmarks, with opportunities at places such as ExCeL London, the O2, Wimbledon, Tottenham Hotspur, Utilita Arena, Edgbaston, the NEC, Wolves, and Swansea. Constellation blends rapid deployment for event peaks with the quality standards expected in premium hospitality, offering structured training and clear progression. Its Chef Hands program opens doors to kitchen careers for people with no prior experience, combining online modules and on-site coaching by experienced chefs to build confidence and capability. Learning and mentorship continue on the job, and many temporary team members grow into permanent positions or step into leadership. Success stories highlight how the organization supports diverse talent and social impact initiatives, including collaborations with Radical Recruit and entry pathways created through government-backed schemes for young people. Perks include variety of venues and shift patterns, supportive teams, and practical policies that make it easier to show up ready to work. For clients, Constellation provides a scalable, consistent staffing solution for front-of-house service, back-of-house kitchen brigades, and facilities and cleaning operations, underpinned by streamlined onboarding, training, and payroll support. For candidates, it is a place to belong, build skills, and turn gigs into a career; for venues, it is a flexible, high-performing staffing partner that helps bring unforgettable guest experiences to life.

Temporary StaffingPermanent RecruitmentContract StaffingHotel ManagementCulinary ArtsTravel & Tourism OperationsMuseums & GalleriesFilm & Television ProductionSports Management

HQTwickenham, United Kingdom

Dynamite Recruitment

Dynamite Recruitment is a multi sector recruitment consultancy founded in 2011 with a clear vision to deliver a boutique, quality focused service built on honesty, integrity, and outstanding delivery. Headquartered at 1000 Lakeside, Western Road, Portsmouth, the firm partners with clients across the UK to provide permanent, temporary, and outsourced recruitment solutions, combining the personal touch of experienced consultants with smart, modern technology. Dynamite covers key markets including Commercial, Technical, Retail, Financial Services, and Accountancy and Finance, and tailors hiring campaigns to each employer brand. Clients benefit from a paperless process and candidate self service portal for registration and applications, while temporary workforce users gain a dedicated portal for timesheet approvals and invoice access. The agency can integrate with internal talent management systems and provides client branded careers microsites to boost attraction. Its platform blends advanced recruitment management capabilities and AI with the judgement of seasoned recruiters, supported by a mobile app that keeps delivery on track. Beyond filling roles, Dynamite offers value added services such as regular salary reporting, sector specific seminars with expert speakers, video interviewing, nationwide coverage, white labelling, on site assessment centre delivery, web chat with instant CV feedback, advertising services, skills and salary benchmarking, retained research and competitor mapping, and employer branding consultancy. The team is known for being direct, passionate, and people centric, offering clear feedback, interview preparation, and coaching to enhance candidate outcomes. Consistently strong reviews and multiple industry awards reflect its commitment to service quality and results. Whether scaling teams at pace or running a discreet targeted search, Dynamite focuses on outcomes, adapting screening and attraction methods to secure the best talent quickly and responsibly while providing a superior recruitment experience for both clients and candidates.

Permanent RecruitmentTemporary StaffingRPOManagement ConsultingLegalAccounting (Audit, Tax)FinTechFashion & ApparelFood & Beverage

HQPortsmouth, United Kingdom

Laundry Recruitment Services

Laundry Recruitment Services is a specialist talent partner dedicated to the laundry and textile care ecosystem, supporting commercial laundries, on premise hotel and resort operations, healthcare linen services, and related suppliers that keep garments, linens, and workwear clean, compliant, and delivered on time. The firm focuses on three core solutions that align to the needs of this operationally intensive sector: permanent recruitment for key leadership and technical roles, temporary staffing for peak demand and shift coverage, and contract workforce solutions for projects and seasonal surges. Its consultants understand the unique rhythms of wash, dry, finish, and distribution workflows, the importance of uptime across tunnels, presses, conveyors, and finishing lines, and the stringent hygiene, infection control, and quality standards expected in hospitality and healthcare environments. Typical assignments span production operatives, sorters, finishers, press operators, quality controllers, warehouse and dispatch teams, route service representatives and delivery drivers, maintenance technicians, mechanical and electrical engineers, EHS and quality leads, CI and production supervisors, account managers, and multi site or plant managers. Laundry Recruitment Services blends rigorous screening, practical skills checks, right to work verification, and reference validation with an emphasis on safety culture, manual handling best practices, and reliable attendance. For temporary and contract programs the firm manages rapid onboarding, scheduling, time capture, and payroll compliance, enabling clients to flex crews efficiently across early, late, and night shifts without compromising service levels. For permanent hiring it leverages targeted sourcing, structured interviews, and competency based assessment to secure candidates who can lift overall throughput, reduce rewash, improve first time quality, and optimize route density. Data clarity underpins delivery, with service metrics such as time to shortlist, interview to offer ratio, and assignment fill rates reported transparently. Candidates benefit from fair pay practices, clear assignment briefs, and ongoing check ins, while clients gain a dependable partner who can stabilize staffing, scale quickly for new contracts, and elevate long term capability in a mission critical function that touches every guest stay, clinical ward, and brand standard.

Permanent RecruitmentTemporary StaffingContract StaffingHotel ManagementCulinary ArtsTravel & Tourism OperationsAutomotiveAerospaceDefense

HQTunbridge Wells, United Kingdom

Frontline Recruitment Group

Frontline Recruitment Group is a multi brand recruitment agency that has been connecting employers and talent across Australia and New Zealand for more than 30 years. With a network of 31 offices spanning major and regional locations including Sydney, Brisbane, Melbourne, Perth, Canberra, Northern NSW, Regional QLD and NT, as well as Auckland, Wellington, Christchurch and Wanaka, the group delivers local market knowledge at national scale. Its specialist brands focus on Retail, Hospitality, Health, Education, Construction and Manufacturing, complemented by an executive practice that partners with boards and leaders on senior appointments. Frontline supports clients with permanent recruitment, temporary and on demand staffing, and executive search and interim leadership solutions. Consultants are industry specialists who understand role nuances from shop floor and site based teams through to head office, clinical, and school leadership functions, enabling targeted shortlists built from deep talent communities and an extensive candidate database. Employers gain access to market insights, salary guides and tailored hiring advice through a comprehensive resource hub, while job seekers benefit from resume templates, interview preparation, career planning tools and job alerts. The groups approach balances speed and quality through robust screening, reference checking and compliance processes suited to regulated environments such as healthcare and education, and safety critical settings in construction and manufacturing. Frontline is known for building long term relationships, transparent communication and franchise powered accountability, which keep delivery close to local talent pools while maintaining consistent service standards across ANZ. Whether scaling frontline teams, upgrading mid level capability or appointing transformational executives, Frontline Recruitment Group provides sector led expertise, data informed sourcing and personal service to help organizations hire with confidence and candidates advance their careers.

Permanent RecruitmentTemporary StaffingExec Search & Interim MgmtFashion & ApparelFood & BeverageConsumer ElectronicsPhysiciansPharmaceuticalsBiotechnology

HQSydney, Australia

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