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Company Description
Imperial, the trading name of Imperial Civil Enforcement Solutions Limited, is a UK based technology provider focused on parking and traffic management, environmental enforcement, and clean air zone solutions for local authorities and city operators. The company brings together sector insight, proven yet leading edge software, and long standing service partnerships to deliver integrated, end to end enforcement and permitting systems that reduce administrative cost and improve citizen experience. Its Positive Parking Management suite spans discovery and payment through to evidence capture and back office processing, featuring tools such as ParkFinder for real time parking availability and reservations, VoucherSmarti and PermitSmarti for virtual vouchers and permits, PaySmarti for cashless parking, ScanSmarti for smartphone based enforcement scanning, GeoSmarti for GPS mapping and duty of care visibility, Rialto for accurate and fast notice issuing, and 3Sixty for automated, compliant end to end notice processing and debt recovery. For environmental enforcement, Imperial supports the full lifecycle of Fixed Penalty Notices, aligning handheld issuance, workflows, payment, prosecution, and recovery with analytics via Powercube and the dedicated 3Sixty Environmental module to target hotspots and drive cleaner, safer communities. Its Smart City model underpins clean air zone programs with emissions based permits, real time assessments, and enforcement integration, helping authorities implement practical measures that improve air quality. Beyond software, Imperial operates an award winning Business Processing Unit that provides managed processing services and surge support from experienced PCN processing specialists, enabling clients to handle backlogs, optimize response times, and maintain service continuity. Councils across the UK, including Birmingham, Glasgow, Essex, Hillingdon, Plymouth, and others, cite benefits such as seamless migrations, faster payments, reduced appeals, and scalable operations. Throughout, Imperial emphasizes compliance with legislation, data security, interoperability with third party systems, and measurable outcomes that connect people and communities while promoting fairer, more transparent processes for motorists.
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