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Company Description
Definitely HR is an award-winning employee relations consultancy dedicated exclusively to schools and academies, based in Birmingham and serving leadership teams across the West Midlands and beyond. Recognised as the Winner of ‘Best Educational HR Consultancy Firm – West Midlands’ at the Midlands Enterprise Awards, the firm provides practical, solution-focused advice that helps Head Teachers, Senior Leaders, Business Managers and Governors navigate complex people matters with confidence. Through flexible service models—including fully covered Service Level Agreements (6 or 12 months), a Pay As You Go option for one-off or project-based needs, and a telephone and email “second opinion” service tailored for Multi Academy Trust executive teams—clients gain access to a named HR business partner who understands the specific context of education. Their core scope spans disciplinary and grievance issues, capability and performance management, sickness absence, dignity at work and bullying/harassment, redundancy and restructures, terms and conditions of employment, settlement agreements, union consultation and negotiation, TUPE and collective disputes, informal complaints handling, safeguarding and child protection allegations, and broader employment law and best practice. To strengthen internal capability, Definitely HR designs and delivers training for managers and staff on school HR policies and procedures. The firm is fully indemnified with professional indemnity cover up to £5 million and, where litigation risk emerges, partners with specialist employment lawyers at Irwin Mitchell to secure swift, robust outcomes through the Employment Tribunal system when required—advice that is included within the service. Complementing advisory support, Definitely HR provides HR Transactional Services and Payroll & Pensions through its partnership with S4S Services for Schools, covering new starter letters and contracts, contract variations, payroll instructions, pre-employment checks, calculation of teacher hours, maternity and adoption letters, a dedicated helpline, and single status benchmarking. Led by founder and director Nicola Taman and supported by an experienced team, clients consistently commend the firm’s responsiveness, clear guidance and calm, relationship-driven approach, with testimonials highlighting successful resolution of complex ER matters and tangible improvements in outcomes for school communities.
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