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Company Description
Knower is the outsourcing brand of Wellow Network, operating in the market for more than 25 years and dedicated to managing project based and ongoing outsourced operations across multiple sectors with a consistent focus on specialization, flexibility, and client centric delivery. By taking on non core functions end to end, Knower enables organizations to access qualified specialists, scale teams quickly, and optimize cost and quality while keeping attention on core business growth. Its portfolio is organized through specialized business units, including Knower Clean, Tech, Care, Logistic, Contact, Hospitality, Sales, and Brands. Services span event design and production, outsourced sales force management, merchandising, retail implementations, and audits and mystery shopping, with the ability to combine recruitment and selection, payroll, workforce management, and day to day leadership under clear SLAs. The company supports omnichannel contact center programs for customer care, sales and back office, logistics and industry operations such as warehousing support, handling and field tasks, and technology engagements that cover software, infrastructure, cybersecurity, support desk and field services. Operations are underpinned by dedicated support teams for People and Financial, Business and Client Relations, and a Marketing and Innovation Engine to drive continuous improvement. Knower serves more than 130 active clients, coordinates over 2,230 professionals on assignment, and is backed by more than 60 internal specialists, providing nationwide coverage across Portugal with agile ramp up and measurable outcomes. Certified to ISO 9001 and ISO 14001, the company embeds quality, environmental responsibility, data privacy and compliance into delivery. As part of Wellow Network, a group with over 8,000 people, 1,000 corporate clients, and a broad portfolio across HR, energy, telecoms, insurance and real estate, Knower leverages scale and partnerships, including Modern Age Media for events and technology partners Inovcorp, Redevaerk, and Servinform to integrate cloud, data, AI and automation. Recognized by national awards for wellbeing and workplace health, and a signatory of the Portuguese Diversity Charter, Knower promotes sustainability, inclusion and high performance in every project.
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