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Company Description
Personafi is a Canadian remote staffing partner that helps businesses in the Greater Montreal and Toronto areas address labor shortages by finding, onboarding, and jointly managing experienced back‑office professionals. Built by seasoned HR and operations leaders with deep backgrounds in transportation and logistics, the company understands the quality, reliability, and industry knowledge required to perform documentation, accounting, customer service, and data entry work at scale. Personafi’s model emphasizes listening first to each client’s unique requirements rather than taking a one‑size‑fits‑all approach, making specific industry experience mandatory in searches when needed, including expertise in trucking, freight forwarding, and customs brokerage, as well as technical skills such as accounting, programming, and data entry. The firm sources talent in compatible time zones to align with client operations, rigorously screens and tests candidates before day one, and then remains actively involved after placement to ensure performance. Its Canadian management team provides ongoing oversight, collaborates with client leadership daily, and delivers performance monitoring reports to drive continuous improvement. Clients benefit from accelerated hiring cycles measured in days instead of weeks or months, the ability to quickly secure temporary or maternity leave coverage, and meaningful savings that commonly reach 30–40% in annual labor costs. Co‑founded by Olga Lopez (VP Operations), Norm Tam (VP Sales and Partnerships), and Tania Ferla (VP Customer Success), Personafi brings practical, operations‑led expertise and a commitment to measurable quality. Whether a business needs one trusted remote contributor or a coordinated back‑office team, Personafi delivers a managed staffing experience that reduces recruitment time, improves consistency, and scales with demand while providing local, responsive Canadian management throughout the engagement.
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