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Documen

Linking People with Support
0.0 (0)
New South Wales, Australia
2-10 employees

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Company Description

Documen Support Services (DSS) is a registered NDIS provider based in the Liverpool region of New South Wales that links people with support to build independence, community participation, and meaningful employment. Family-owned, the organisation delivers participant-centred care ranging from basic assistance to complex, high-intensity needs and is authorised for medication management and the formal use of restrictive practices under Registration ID 4-IT4WDKR. DSS’s services span assistance with daily personal activities and self care, high intensity daily personal activities, assist-life stage and transition planning, assist-travel/transport, daily tasks/shared living, household tasks, development of life skills, participate community, and support coordination grounded in strong knowledge of NDIS guidelines to remove confusion and streamline access to the right supports. Its inclusive Group Activities and Day Programs offer both small-group and 1:1 options, creating safe, engaging experiences across recreational, cultural, and skills-building activities, from community outings and leisure events to creative workshops that foster social connection, confidence, and personal growth. The Community Access program provides reliable transport and companionship to appointments and activities, while coaching participants to navigate public spaces, engage with interest groups, and pursue volunteering, education, and vocational pathways. DSS also runs an inclusive gardening and life skills program for children and adults, using hands-on horticulture to build independence, responsibility, and wellbeing. Complementing care services, DSS offers tailored employment support delivered by expert recruitment agents and post-placement mentors who help participants prepare for, secure, and sustain work aligned to their strengths and aspirations, with ongoing, on-the-job support to promote long-term success. With a multidisciplinary network of staff, contractors, and partners, DSS emphasises dignity, safety, and consistency, creating individualised plans aligned to goals, schedules, mobility needs, and preferences. Guided by values of Determination, Opportunity, Commitment, Unity, Mentoring, Energy, and Nurturing, DSS works alongside individuals and families to deliver responsive support that improves everyday living and quality of life across the community.

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