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Lumina HR

Illuminate your success with Lumina HR
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New York, United States
11-50 employees

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Company Description

Lumina HR is a New Yorkbased hospitality staffing and workforce solutions partner focused on delivering dependable people, processes, and performance for hotels and hospitality operators. From its office at 139 Fulton Street in Lower Manhattan, the company supports properties with flexible staffing for core operations and specialized roles, complemented by talent acquisition management solutions and hotel operations consulting. Lumina HR aims to be the employer of choice, explicitly investing in its people with an initial three days of training followed by ongoing professional development so staff feel valued, supported, and set up to succeed. Their on-the-ground, present, and involved approach ensures consistent quality in day-to-day operations, enabling clients to maintain service standards while gaining peace of mind and more time in their day. Designed to be nimble and responsive, Lumina HR scales teams to match occupancy swings and seasonal demand, elevating guest experiences into exceptional moments. Typical placements include hotel supervisors, room attendants, housemen, and laundry attendants, with structured oversight to align staff performance to property brand standards and operating procedures. Through its talent acquisition management services, Lumina HR streamlines sourcing, screening, and onboarding to accelerate hiring while reducing friction for both candidates and hiring managers. Its consulting capability complements staffing with practical guidance on workflow optimization, productivity, and service delivery improvements across housekeeping and broader hotel operations. Whether clients need reliable temporary coverage, permanent additions to their teams, or defined project support to stabilize or enhance a department, Lumina HR integrates training, supervision, and accountability to deliver measurable operational impact. With a hospitality-first ethos and a commitment to responsiveness, safety, and service, the firm builds long-term partnerships that improve quality, reduce turnover, and enhance the guest experience across the hotel lifecycle.

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