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Company Description
Goodland BPO is an Australian‑owned outsourcing and offshore staffing partner that builds flexible, scalable back‑office teams from Vietnam to help clients reduce costs and grow with confidence. With more than 22 years of outsourcing experience, 408+ projects delivered, and 100+ Australian businesses served, the company blends local client service from Melbourne with delivery excellence from Ho Chi Minh City. Goodland specializes in standing up dedicated offshore teams across core business functions including Finance & Accounting (bookkeeping and reporting, AR/AP and invoice management, accountants and CPAs, CFO and strategy), IT and Software Development (software engineers, ecommerce, CRM and automation, IT and network management, technical support), Admin and Customer Support (data entry and processing, customer support, transcription, HR and recruitment), Marketing and Sales (digital marketing, media planning, copywriting, sales agents and ISAs), Architecture & Engineering (drafting, AutoCAD, BIM/BEAM drawings, working drawings, architectural design, engineering drawings, reports and modelling), and Data Processing & Management (extraction and OCR, data indexing, database creation and management, eBook conversion and creation, big data). Their model focuses on high‑standard recruitment and training procedures to ensure clients access the top 10% of Vietnamese talent with strong English, bachelor’s degrees from leading universities, and international work standards, supported by advanced technology and 24/7 customer support. Goodland’s engagement is intentionally simple and low‑risk—clients benefit from cost savings of up to 70% on direct staff costs, flexible contracts with pay‑monthly terms, and cancel‑anytime convenience, while seamlessly integrating dedicated offshore professionals into their existing workflows. By combining deep talent access, tailored solutions, and practical delivery know‑how, Goodland BPO helps technology firms, real estate and construction practices, and professional services businesses overcome skill shortages, expand capacity, and convert back‑office operations from overhead into a durable competitive advantage.
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