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Company Description
SmartShifts is an AI-powered digital temp staffing and workforce management platform that enables UK employers, agencies, and freelance workers to connect directly for on-demand shift coverage across healthcare, hospitality, warehousing, and logistics. Designed to reduce traditional agency costs, the platform lets businesses set their own hourly pay rates while SmartShifts charges a simple £1.80 per hour service fee, with no long-term contracts or subscriptions. Employers gain real-time access to vetted freelancer profiles, in-platform chat to coordinate before shifts, and a comprehensive shift audit that tracks who posted, who booked, check-in and break times, completion, and approvals, ensuring transparency, visibility, and accountability. All freelancers are self-employed and fully verified, including right-to-work, criminal records, and qualifications, and must attend a virtual face-to-face meeting prior to approval; an automated compliance manager proactively blocks workers three days before document expiries to maintain professional standards. The mobile app (iOS and Android) notifies approved workers instantly when shifts go live, supports fast booking, and displays clear pay, location, and role details; flexible payment schedules include pay-as-you-go (typically 3–10 hours after employer approval), weekly, or fortnightly. Businesses can permanently hire platform freelancers without fees, and they benefit from free software tools to manage in-house and external staffing in one place. For recruitment agencies, SmartShifts provides a modern tech stack covering candidate applications and ATS, onboarding and document management, worker compliance, rate card management, payroll data, client billing and invoicing, analytics, and real-time shift posting to flexible workers; agencies can also invite clients to post and approve shifts directly via integrated workflows. As a vendor management solution, SmartShifts onboards existing supplier agencies at agreed rates and equips their workers with the app to drive high fulfillment. The platform also supports international healthcare candidates—such as overseas nurses, healthcare assistants, and domiciliary carers—through guided profiling, training, compliance, interview facilitation, certificates of sponsorship, and visa support, expanding UK talent pipelines with rigor and scale.
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