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Company Description
Trilled is a staffing and operations partner that blends human expertise with artificial intelligence to build high-performance, nearshore teams for U.S.-based companies. Centered on a Hybrid AI + Human model, the firm begins by assembling skilled human operators, then integrates AI agents that learn from real workflows, continuously improving output quality and speed before scaling automation across functions. Trilled empowers teams in Customer Support, Sales, Operations, and Software Development, creating AI knowledge bases to accelerate support, implementing workflow automation to remove manual steps, deploying AI-powered quality assurance to monitor outcomes, and using data-driven optimization to refine processes. Its approach has been proven in practice, including a case study where the team moved a sales function to Mexico and doubled conversion rates in eight months using sales frameworks and automation. Co-founded by Conor McGeehan and Gabriela Martha, the company brings deep operating experience; McGeehan previously used automation and nearshore teams to shrink an operations team from 75 to 5 while contributing over $20 million in annual profits, and Martha has built teams in Mexico City, hiring hundreds of professionals and saving clients more than $10 million in operational costs. Trilled’s delivery toolkit spans widely adopted platforms such as Zapier, Cursor, Parsio, Keyboard Maestro, Vercel, Synthflow, Google Apps Script, and other modern AI and automation frameworks, enabling rapid build-out, integration, and iteration. Whether augmenting an existing organization or standing up a new function, Trilled recruits and manages operators, trains AI agents to work alongside them, and scales automation to boost productivity while maintaining quality and control. The result is a flexible, outcomes-focused model that combines the adaptability of human talent with the efficiency of AI to deliver measurable improvements in speed, cost, and conversion across technology-forward teams.
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