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Tandem Personnel

Helping you get more from your money
0.0 (0)
United Kingdom, United Kingdom
2014

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Company Description

Based on the provided materials, the content relates to Tandem Bank, a fully regulated UK digital bank focused on helping customers get more from their money while directing deposits to greener lending initiatives. The site highlights app based savings including Cash ISAs (Instant Access Cash ISA at 4.00% AER variable and Fixed Rate Cash ISA up to 4.23% AER), an Instant Access Saver at 3.40% AER, and a Fixed Term Saver up to 4.10% AER. On the lending side, Tandem offers mortgages that reward energy efficient homes, home loans with potential rate discounts tied to property energy performance, motor finance via partner dealerships for EVs and lower emission vehicles, and home improvement loans delivered through trusted partners to fund upgrades such as solar panels, air source heat pumps, energy efficient windows, and boilers. The bank underscores ESG impact by reporting that 38% of its 2024 lending went to greener upgrades, that it has supported more than 94,000 customers in taking greener steps, has lent over GBP 572m to help decarbonise UK homes, and achieved an estimated 70,000 tonnes of CO2 savings in 2024, as referenced in its ESG report. Its mobile app is available on iOS and Android, and eligible deposits are protected by the FSCS. Customer feedback is showcased with a Trustpilot TrustScore around 4.4, and recent awards include Moneyfacts recognition for app only savings and customer service in 2025. Tandem Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, appearing on the Financial Services Register (FRN 204479). The site provides a Support Hub, FAQs, fraud prevention guidance, and a detailed complaints page noting FCA timelines for motor finance commission complaints, with complaints reachable via complaints@tandem.co.uk, and publishes governance statements including the Modern Slavery Act and Gender Pay Gap.

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