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Company Description
Mountain Care Services is a specialist care provider based in Stanford-le-Hope, Essex, delivering supported living, domiciliary care, and specialist services for adults with learning disabilities, autism, mental health needs, and complex or challenging behaviours. Operating 24 hours a day, 7 days a week, the organization focuses on person centred, strengths based support that promotes dignity, independence, and meaningful community inclusion. Its supported living model creates safe, comfortable, and inclusive homes, while domiciliary care enables people to remain in familiar surroundings with assistance for daily living, medication, and personal outcomes. Mountain Care aligns practice with nationally recognized frameworks, including the REACH Standards, the NDTi Real Tenancy Test, the Care Quality Commission essential standards, Changing Our Lives Quality of Life Standards, the Driving Up Quality Code, Accessible Information Standards, and the RCSLT 5 Good Communication Standards, reinforcing a culture of safety, rights, and measurable outcomes. Services are developed and delivered in partnership with local authorities, healthcare providers, and housing partners across England, with an emphasis on transparency, feedback, and continuous improvement. A strong learning culture underpins quality delivery, with staff receiving specialist training in Positive Behaviour Support, trauma informed care, alternative communication, active listening, empathy, resilience, and wellbeing so they can confidently manage complex needs and enable recovery and growth. Alongside care delivery, Mountain Care provides training and recruitment services to build a skilled, compassionate workforce capable of providing high quality, person centred care. The leadership team champions professional development, coaching, and wellbeing, fostering a caring culture for both service users and colleagues. Whether supporting recovery in therapeutic settings, building life skills for greater independence, or coordinating seamless partnerships that connect people to housing, healthcare, and community resources, Mountain Care is committed to consistent, respectful, and effective support that helps individuals live safer, more independent, and more fulfilling lives.
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