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Company Description
Irwin & Wagner, Inc. is a boutique retained executive search and consulting firm founded in 1992 and headquartered in Chicago, Illinois, dedicated to finding top leadership talent for the hospitality sector. Serving clients across the continental United States and Hawaii, and more broadly in North America by request, the firm partners with brand, management, and ownership groups in hotels; full‑service, chef‑driven, independently branded, and national/regional franchise restaurant groups; sports and entertainment organizations at the professional and collegiate levels; theme and amusement parks; contracted and managed foodservice providers across corporate dining, higher education, and off‑premise catering; as well as vendors to the hospitality industry. Irwin & Wagner focuses on regional, corporate, and C‑suite leadership, including board members, and also places key property‑level general managers and directors. The firm’s searches span operations, food & beverage, culinary, sales, marketing, finance, revenue management, accounting, human resources, logistics, and purchasing, while intentionally excluding highly specialized IT leadership. Drawing on more than 40 years of executive recruiting experience at the top echelons of hospitality, Irwin & Wagner employs a comprehensive, relationship‑driven process: developing a detailed intake profile to capture goals and culture; leveraging a confidential referral network and internal database; conducting in‑depth assessments to understand performance history and motivations; championing client opportunities to align candidate interest; presenting thorough discovery with individualized motivation profiles; and providing debriefing and ongoing support through interview logistics, search calibration, compensation negotiations, and offer letter preparation. Led by Founder & President Mary Ellen Irwin and Vice President & Managing Director Michael K. Irwin, the firm is known for rigorous standards, discretion, and consistent delivery on complex leadership mandates for large entertainment companies, catering companies, hotels, restaurants, contracted management firms, ownership groups, and iconic properties. Typical placements include CXOs, SVPs and VPs, corporate directors, regional and district managers, and property‑level leaders who drive long‑term results.
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