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Company Description
Intentional Culture Ops is a boutique people operations and fractional HR partner that helps founders and executive teams scale sustainably by building people-first systems that power growth without sacrificing culture. Led by founder Jocelyne Norris—an operator with 15+ years across operations, finance, HR, and leadership—the firm provides practical, embedded support tailored to startups and growing businesses that need strategic HR leadership without the cost of a full-time hire. Through a structured approach of discovery and assessment, strategy and roadmap, hands-on implementation, ongoing optimization, and outcomes tracking, Intentional Culture Ops delivers the HR infrastructure and cultural practices that enable clarity, compliance, and confident scaling. Core offerings include fractional People Ops leadership and ongoing HR support, People Ops strategy and systems design, and culture and compliance audits that quickly surface what’s working, what’s missing, and what needs to change. The team translates real-world business needs into scalable frameworks for hiring, onboarding, performance management, employee experience, manager enablement, and policy and compliance, helping clients reduce risk, improve retention, and prevent burnout while aligning HR with business operations. With a people-first, no-jargon ethos focused on real partnership and practical support, Intentional Culture Ops embeds as an extension of the leadership team, balancing compliance, operations, and culture so processes actually stick as headcount grows. Startups and high-growth companies engage the firm to stabilize foundations, prepare for scale, or navigate moments of transition where executive HR presence and operational rigor are essential. Testimonials from marketing, media, and startup leaders underscore the firm’s ability to attract and retain talent, elevate culture, and drive organizational efficiency. Whether providing fractional leadership, standing up new systems, or conducting rapid audits, Intentional Culture Ops enables teams to shift from scrambling to scaling—and to build great culture on people, not paperwork.
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