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Company Description
HumanSoftCR is a boutique human resources consultancy and recruitment partner serving organizations across Costa Rica, Mexico, and the United States, with presence in Seattle, Monterrey, and Costa Rica. Built on more than 15–20 years of experience in Human Resources, the firm focuses on SMEs and technology-driven businesses while also supporting service companies and engineering environments. HumanSoftCR delivers competency-based recruitment and selection to help clients hire the right talent for critical roles, complemented by executive and specialized searches when senior leadership or scarce profiles are required. Beyond hiring, the team develops practical job manuals and success tools that clarify responsibilities, streamline organization design, and support operational excellence. Advisory and analysis services address core HR challenges such as talent assessment, organizational effectiveness, and decision-making grounded in psychological testing and proven methodologies, while an accompaniment service focused on mental health supports workforce well-being and sustainable performance. Guided by values of innovation, passion, commitment, and integrity—and a stated commitment to transparency, inclusion, professionalism, ethics, entrepreneurship, sustainability, and budget alignment—HumanSoftCR tailors solutions to each client’s culture and growth stage. The leadership team brings deep and diverse expertise: CEO Joyce Fallas contributes over two decades of HR and recruitment strategy experience across technology companies and SMEs; COO Gabriela Sánchez leverages more than 20 years in competency-based recruitment and psychological assessment across all areas of human capital; and Account Manager Marcela Campos strengthens client service and stakeholder relations with a people-centric approach. Bilingual in Spanish and English, HumanSoftCR supports end-to-end hiring, strengthens internal HR capabilities through structured tools and advisory projects, and provides candidates with a positive, respectful experience. Whether building a high-performing tech team, defining roles through clear job manuals, or elevating employee well-being, HumanSoftCR partners closely with clients to achieve measurable, lasting business results.
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