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Company Description
First Call Medical Solutions (a Focused, Inc. company) is a woman-owned and operated healthcare staffing and training partner serving Wisconsin for more than 30 years. Headquartered in Menomonee Falls, the firm positions itself as a long-term, patient-focused, strategic ally to providers across the continuum of care, including nursing homes, assisted living communities, adult day care centers, subacute hospitals, and home care organizations. FCMS delivers permanent placement of key healthcare professionals and extends that expertise into higher education by placing faculty across both healthcare and non-healthcare curricula. Complementing its staffing services, the First Call Training Alliance provides comprehensive CBRF caregiver training, certification, continuing education, and employer compliance support, enabling facilities to maintain readiness while upskilling their workforce. The teams consultants bring deep, hands-on experience from both healthcare and recruitment, emphasizing white-glove service, flexible and customized solutions, and transparent, responsive communication 24/7. Their approach goes beyond matching credentials; they prioritize cultural alignment, patient-first values, and operational fit to help clients achieve safe staffing levels, improve care quality, and reduce turnover. Whether supporting surge coverage needs, building out core clinical teams, or aligning faculty talent for academic programs, First Call Medical Solutions partners closely with employers to understand role requirements, compliance standards, and workflow dynamics, then mobilizes vetted professionals who deliver compassionate, professional care. Driven by a mission to put patients first and a philosophy grounded in respect, excellence, and compassion, FCMS blends staffing, training, and compliance into an integrated solution that helps organizations of all sizes maintain continuity of care and meet regulatory expectations while offering healthcare professionals and educators meaningful, well-matched career opportunities.
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