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DocVA

Americas #1 medical virtual assistant service helps you save money on payroll and serve patients better
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Florida, United States
11-50 employees

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Company Description

DocVA is a healthcare-specialized virtual staffing partner that helps medical practices across North America reduce payroll costs and elevate patient experience by embedding dedicated, HIPAA-certified virtual medical assistants into daily workflows. Led by Founder and CEO Nathan Barz, a Wharton graduate and former Barclays Investment Bank advisor, the company has placed over 1,000 virtual assistants into hundreds of practices, earning a 4.7 rating from 150+ reviews. DocVA sources highly trained professionalsprimarily registered nurses in the Philippines, where English is widely taughtwho support front- and back-office functions such as live scribing, appointment scheduling, call handling, EMR/EHR updates, prior authorization, benefits verification, medical billing and collections, claims follow-up, records management, and coordination with referring providers. Practices can also leverage bilingual English-Spanish talent, remote patient monitoring support, medical call center solutions, and virtual sitter coverage. Compliance and accountability are core: every assistant is HIPAA certified, trained in cybersecurity best practices, background-checked, and equipped with monitored, time-tracked devices. Clients work with the same assistant every day for continuity, and DocVA aligns schedules to office hours or provides overnight coverage so tasks are ready by morning. Engagements are simple and flexiblepriced from $10 per hour with no payroll taxes, no long-term contracts, and hassle-free cancellationwhile DocVAs Professional Employment Organization option streamlines employer-of-record and payrolling needs. The team tailors each placement to specialty workflows and software environments, integrating with any EHR/EMR and adapting to dermatology, ENT, psychiatry, cardiology, anesthesia, ABA, and more. A structured processdiscovery call, role scoping, curated candidate shortlists, hands-on onboarding, and ongoing performance monitoringdrives faster throughput, shorter wait times, improved documentation accuracy, stronger revenue cycle outcomes, and consistent, people-first patient service. By combining cost efficiency, healthcare-native talent, and rigorous compliance, DocVA enables practices to scale confidently without compromising care.

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