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Company Description
Back Office Support Services is a UK-based specialist partner to temporary recruitment agencies, providing a fully managed back-office solution that keeps cash flowing and operations running smoothly while agencies focus on placing talent. Established in 1998, the company combines 100% recruitment funding with end-to-end payroll, invoicing, credit control, and bad debt protection in one simple, transparent service. Back Office pays temps and contractors on time, every time, invoices in the agencys name with complete accuracy, and proactively manages debtor ledgers through a dedicated credit controller to maintain healthy cash flow. Each client benefits from a tailored team comprising an onboarding manager, a payroll account manager, and a credit controller who know the agency inside out and provide guidance on compliance and employment legislation. The model is designed to eliminate the cash gap created by weekly worker payments versus client payment terms, with agencies receiving their margin weekly (every Friday) minus agreed fees, and benefiting from a single, transparent pricing structure without hidden costs or setup fees. Back Office supports both start-ups and established agencies looking to switch funding providers, underpinning growth across key temp-heavy verticals such as healthcare, driving and logistics, industrial and manufacturing, education, hospitality, technical (engineering and IT), and commercial (office, sales, and marketing), while excluding construction and overseas recruitment. Its 26+ years of sector focus, proven systems, and real human support deliver speed, accuracy, and peace of mind, so recruiters can scale confidently without administrative burden. From rapid access to earned funds to compliance support and bad debt protection, Back Office acts as the extra team behind the scenesaccurately processing timesheets and payroll, issuing timely invoices, protecting receivables, and keeping agencies informed at every stepso agency owners can concentrate on winning clients, nurturing candidate relationships, and accelerating growth.
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