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Company Description
Unifi is a leading global provider of ground handling and aviation services, recognized for innovative, agile operations that support many of the world’s most respected airlines across more than 220 airports. With a workforce of over 40,000 professionals, the company delivers comprehensive, outcomes‑based services that span the full passenger and aircraft journey, including ticketing and customer service, gate and ramp operations, baggage handling, cabin cleaning, cargo, aviation security, facility services, and specialized aircraft detailing through its brands such as Prospect Airport Services and Up & Away Aviation Detailing. Unifi’s model is built on safety, reliability, and technology-enabled process improvement, applying standardized operating procedures, rigorous training, and data-driven performance management to meet strict KPIs and SLAs that protect on-time performance and customer experience. Its bold approach to leveraging the latest tools, automation, and scheduling optimization enables scalable support for seasonal peaks and irregular operations while maintaining compliance with complex regulatory requirements. Serving clients including Delta, Frontier, Alaska, United, and Spirit, Unifi operates as an extension of airline and airport teams, assembling, supervising, and developing specialized frontline talent while absorbing the complexities of hiring, workforce planning, payroll, and day-to-day service delivery so customers can focus on core flight operations. As a destination employer, Unifi invests in clear career pathways and inclusive hiring, welcoming veterans, newcomers, and individuals seeking to build a long-term future in aviation. Headquartered in Atlanta, the organization continues to expand its footprint and capabilities, uniting safety culture, operational excellence, and continuous improvement to deliver dependable, high-quality service through innovation at scale for partners and passengers worldwide.
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