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CLAROS

PEOPLE | PLATFORMS | PARTNERS
0.0 (0)
Australian Capital Territory, Australia
2-10 employees

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Company Description

CLAROS is a Canberra-based specialist in AI-driven talent and performance solutions focused on IT Service Management (ITSM) and digital workflow roles. Led by practitioners with firsthand IT service delivery experience, the firm understands the mix of certifications, soft skills, and technical depth required to deliver successful ServiceNow, BMC, Ivanti, Atlassian, and Freshworks initiatives across implementation, support, and optimization. Through its CLAROS RPM platform and automation-first operating model, CLAROS provides recruitment and labour hire services that balance quality, speed, and cost predictability. Clients can choose transparent pricing with a 14% placement fee or a flexible pay-as-you-retain model that spreads costs over six months and stops if the candidate leaves, protecting hiring investment. Offerings span Standard and Premium Search, incorporating AI-generated SFIA-aligned screening, targeted sourcing and outreach, one-way video interviews with transcription, certified consultant pre-screening, custom technical assessments, personality and culture evaluation, background checks, and structured order-of-merit reporting. Beyond recruitment, CLAROS delivers vendor-neutral professional and advisory services that help organizations make better platform decisions and accelerate value realization, including Platform Procurement and Tender Management (RFP support, cost optimization, comparative assessments), Platform and Deployment Advisory (governance, alignment to business outcomes, roadmap and optimization guidance), and Business Operations Planning & Execution (partner/practice setup, commercial structuring, due diligence and M&A support). The firm’s talent network extends across ITSM, service desk, and field engineering, with a strong capability in supplying security-cleared resources for Federal and State Government departments as well as ASX-listed enterprises and technology partners. Combining deep domain expertise with responsible AI, CLAROS streamlines hiring, strengthens delivery teams, and builds long-term client and candidate partnerships that drive measurable results.

Services

Permanent Recruitment
Contract Staffing

Service Delivery Models

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Specialization

Industry Focus

TechnologyPublic Sector & Government

Profile Expertise

Technology & DigitalSenior Executives

Who we worked with

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