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Company Description
Teem is a healthcare-focused talent partner that equips optometry, veterinary, and broader medical practices with cost-effective, reliable, and engaged virtual assistants who operate as true extensions of in-house teams. Starting at just $11/hour, Teem sources English-proficient professionalsprimarily from Latin America for strong time zone alignmentwho handle phone coverage, appointment scheduling, insurance verification and eligibility, billing support, recalls, patient communications, chart management, and virtual scribing so clinicians can prioritize patient care. Leveraging a proprietary ranking system, Teem custom-sources and pre-screens candidates for each practices skills, culture, and schedule needs, then facilitates client interviews to ensure a long-term fit. Every VA completes healthcare-specific, role-based training through Teem University, covering workflows, software, and soft skills for seamless integration, while a Performance Tracker provides transparency into output and value over time. A dedicated Success Manager guides onboarding and ongoing optimization, and Teem simplifies risk by handling compliance, legal, and payroll for the virtual assistants. Practices report tangible results, including 30% more calls answered, 50+ hours saved per month on administrative work, and measurable revenue growth, with over 550 healthcare professionals trusting Teems model. Real-world case studies highlight smoother scheduling coverage, fewer missed opportunities, and more accurate clinical documentation, with virtual scribes helping doctors complete charts before leaving for the day. Teems VAs adapt to existing systems and tools such as Dialpad, Vetspire, Google Meet, and WhatsApp, and integrate into daily workflows to improve consistency, patient experience, and team morale. Headquartered in Salt Lake City, Utah, Teems streamlined processdiscovery, curated interviews, selection, onboarding, and continuous supportenables practices to build stable, hybrid teams that reduce burnout, control labor costs, and sustain high-quality care without sacrificing culture or accountability.
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