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Company Description
Hotes Culture is a specialist staffing and talent partner for the cultural sector in the Netherlands, headquartered on the Herengracht in Amsterdam. The company focuses on building and managing high quality public facing museum teams and educational programs, providing visitor services staff (publieksmedewerkers), guides, and museum teachers to leading museums and cultural institutions. Operating in more than 16 museums and working with around 18 clients, Hotes Culture coordinates a pool that includes approximately 350 public staff and 80 guides and educators, backed by a dedicated internal team that handles recruitment and selection, scheduling and workforce planning, and day to day operations. Positioning itself as matchmakers rather than a traditional temp agency, the firm tailors teams to the unique character and needs of each museum, ensuring every visitor has a welcoming, informative, and safe experience from ticket scanning and gallery stewardship to shop and cafe service. The Guides practice curates education across topics from 17th century and modern art to social history, matching expert educators to audience needs and curriculum goals. Beyond staffing, Hotes Culture delivers hospitality and leadership training to uplift service quality, partners with academic and sector organizations to advance museum education and practice, and actively creates opportunities for cultural workers with special employment considerations. Its client and partner network includes renowned national and city institutions across art, heritage, and public culture. With transparent processes and a strong compliance and payroll administration backbone, the team manages planning, sickness and reintegration protocols, and reporting for clients while maintaining a people first culture for candidates and employees. Whether supporting daily operations, peak visitor periods, or bespoke education programs, Hotes Culture provides a complete solution for museums seeking reliable public teams, expert guides, and continuous development that elevates the visitor journey.
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