Ratings
0.0
Based on 0 verified reviews
Industry Knowledge
0.0
Hiring Speed
0.0
Candidate Quality
0.0
Candidate Experience
0.0
Communication
0.0
Value For Cost
0.0
Company Description
Scaled Inc is a US-based staff augmentation partner purpose-built for Managed Service Providers, helping MSP leaders quickly add pre-vetted technical capacity without the overhead and risk of traditional hiring. Built by MSP operators with 25+ years of hands-on experience, Scaled focuses on placing full-time Level 2, Level 3, and Senior Systems/Project Engineers who work exclusively for the client MSP on their hours and under their day-to-day direction. Scaled operates as the legal employer of record, managing payroll, taxes, HR, and compliance through its US entity and South African organization, so MSPs gain dedicated talent via a predictable flat monthly fee with no hidden charges. To ensure quality and fit, Scaled runs a rigorous process that includes interviewing, skills testing, background and reference checks, and presenting resumes with introductory videos. Clients retain full control over interviews, technical assessments, and final selection, and Scaled extends the offer and onboards the hire into its systems, then supports both parties with a structured 90day success roadmap and ongoing success manager check-ins. The model is designed to be a cost-effective alternative to US hiring while maintaining customer-facing standards: team members are native English speakers familiar with Western business culture, vetted to be client-facing, and experienced with common MSP toolsets such as ticketing and RMM platforms. Distinct from an outsourced help desk, Scaleds professionals are embedded as dedicated resources working at the clients direction, enabling consistent service delivery, scalability, and margin protection for MSPs. Typical roles include L2/L3/L4 support engineers and senior systems engineers able to handle complex incidents, projects, and proactive improvement work. With transparent billing, a 90day probation period, and continuous support, Scaled simplifies building reliable, high-quality technical teams so MSPs can focus on growth and client success.
Specialization
Industry Focus
Profile Expertise
Who we worked with
No featured clients provided
No video introduction provided
FAQ
No FAQ provided
Similar Agencies
Whitley Recruiting Partners
0.0 (0)
Raleigh, United States
Software DevelopmentCybersecurity+9
Henry North
0.0 (0)
Atlanta, United States
AutomotiveAerospace+15
Crown Personnel Services
0.0 (0)
Dayton, United States
AutomotiveAerospace+15
Raven Ridge
0.0 (0)
Bedford, United States
Management ConsultingLegal+11
Ekspert Counsel
0.0 (0)
Atlanta, United States
Management ConsultingLegal+11
RevSearch
0.0 (0)
Atlanta, United States
Software DevelopmentCybersecurity+9