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Company Description
RGM Incorporated is a Gaithersburg, Maryland–based small business with more than three decades of delivery experience supporting public sector and mission-driven organizations with user-centered, compliant, and well-communicated solutions. Celebrated for 34 years of service, the firm partners with federal agencies and commercial entities to design and deliver projects that blend strategy, design, development, and rigorous project management. Core offerings span Section 508 compliance (including video and digital accessibility), training and help desk services, communications design and editorial, transcription services, UX and human-centered design, and business process improvement. RGM’s approach to process improvement emphasizes a cyclical feedback model, using surveys, direct email, internal social tools, and customer satisfaction inputs to illuminate needs, refine learning objectives, and blueprint efficient training programs. The team develops storyboards and modular content that can be repurposed across webinars, classroom delivery, and step-by-step guides, driving cost and time efficiencies. Their communications and editorial capability extends through design and production, editing and proofreading, print management, and 508 remediation, ensuring high-quality, accessible deliverables. A portfolio featuring projects such as the Apra Technologies and Best Fence DC websites, and U.S. Department of Education Office for Civil Rights reports and issue briefs, demonstrates breadth across strategy, design, development, and compliance disciplines, including joint venture collaboration. RGM’s client list includes agencies such as the FDIC, U.S. Department of Education, NIH, FDA, and NARA, alongside commercial and nonprofit partners, reflecting a trusted track record in regulated, content-rich environments. Recognized through multiple certifications, including GSA, the company is led by CEO and President Rodney Matthews and is known for long-term relationships, timely and fair delivery, and a reputation for accessible, user-focused solutions. Across every engagement, RGM’s mantra—“Our reputation is everything”—guides collaborative teamwork and consistent results.
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