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Company Description
Optum is a diversified health services organization that helps individuals, families and organizations navigate care, pharmacy and health finances with a focus on affordability, access and personalization. Through a nationwide network of clinics, physicians and care locations, Optum supports primary, urgent and virtual care while giving patients self-service tools like state-based patient portals to schedule appointments, view test results, make payments and message care teams. Its pharmacy offerings span home delivery for everyday prescriptions, specialty pharmacy for complex therapies, and infusion services, complemented by programs for rare diseases and mental health pharmacy care through affiliated brands such as Frontier Therapies and Genoa Healthcare. Optum also simplifies the financial side of health care with health benefit accounts, including HSA and FSA solutions, resources for contribution limits and eligible expenses, and convenient bill-pay options. Digital experiences such as the Optum Rx mobile app and a beta virtual assistant streamline tasks from refills and order tracking to account access and support. The company provides extensive customer support for patients, financial account holders and pharmacy users, and shares practical wellness guidance through a broad library of health articles designed to help people make informed decisions. With locations across many U.S. states and localized experiences that tailor information by geography, as well as international sites in Brazil, India, Ireland and the United Kingdom, Optum serves a wide community with an integrated approach that connects clinical care, pharmacy services and benefits administration. Guided by an optimistic commitment to improving the health system and the promise of health care people can count on, Optum blends clinical expertise, technology enablement and compassionate service to support better outcomes and simpler experiences for everyone it serves.
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