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Company Description
MEDVA is a healthcare-focused staffing partner that equips medical, dental, and veterinary organizations with trained medical virtual assistants who strengthen front- and back-office operations while protecting patient data. Created by doctors for doctors, the company specializes in secure, scalable remote staffing that helps practices overcome persistent workforce shortages so clinicians can refocus on patient care. MEDVA sources, vets, trains, and onboards virtual professionals for roles such as virtual medical receptionist, virtual medical administrative assistant, virtual medical scribe, virtual medical billing and claims support, and remote patient monitoring, tailoring teams to the unique workflows of specialties ranging from single-location practices and DSOs to surgery centers, behavioral health facilities, and healthcare systems. Its PULSE client portal provides real-time visibility into productivity and performance, built on a robust security framework to safeguard PHI. For heightened compliance needs, MEDVAs Secure Facility option incorporates bio-authentication and dedicated technologies that enable offshore staff to access EMRs like Epic while aligning with HIPAA, SOC 2, and other regulatory standards; MEDVA services are HIPAA compliant when used with the MEDVA Security Package. Only the top 10% of candidatesafter interview screening, structured training by experienced healthcare educators, and competency assessmentsare endorsed to clients. A concierge model with a dedicated Account Manager supports seamless implementation, comprehensive technology and security setup, and ongoing coaching for continuous improvement. With 1,800+ active virtual assistants supporting 700+ clients across 48 states and a 60%+ referral rate, MEDVA demonstrates measurable impact in call management, documentation, scheduling, prior authorizations, revenue cycle efficiency, and patient experience. Whether augmenting a front desk, streamlining charting through scribing, accelerating claims processing, or monitoring patients between visits, MEDVA delivers a compliant, cost-efficient, and rapidly deployable staffing model that scales with practice growth.
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