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Company Description
Lumen Legal LLC is a specialist legal intake partner serving law firms across the Greater Philadelphia region as well as Central and Southern New Jersey and Delaware. Designed to operate as a seamless extension of the office focused on securing clients, the firm centers its work on reputation, reliability, and respect, ensuring that every prospective client is treated with professionalism and scheduled within minutes of assignment. Lumen Legal streamlines the front end of personal injury matters by gathering client documentation, procuring police and incident reports, taking and recording witness statements, visiting accident scenes to capture photographs and make pertinent measurements, and compiling clear, typed intake documents that are delivered within 24 hours so law firm staff can focus on casework instead of processing handwritten notes. The team can work with a firms existing intake forms or provide original templates, and its process is fully customizable to efficiently identify and prioritize opportunities based on each firms criteria. Around-the-clock coverageafter hours and holidays includedensures no lead is missed, while process serving capabilities add a critical operational support layer for busy practices. Lumen Legal also assists attorneys working with Ukrainian- and Russian-speaking clients, offering fluent language support to improve accuracy, trust, and conversion during sensitive first interactions. The companys approach is grounded in responsiveness, thorough documentation, and field-ready diligence at accident scenes, providing law firms with timely, organized information that accelerates case evaluation and onboarding. Its team includes experienced intake professionals such as co-owner Andrey Krylyuk, a Pennsylvania State University Criminal Justice graduate with more than a decade of personal injury experience, reflecting the firms commitment to knowledgeable, courteous client handling. Whether managing surge periods, covering off-hours, or standardizing intake workflows, Lumen Legal delivers reliable, respectful, and reputable service that helps firms convert more inquiries into signed clients and maintain a consistently high standard of first-contact experience.
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