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Company Description
Freedom Mortgage is a U.S.-based residential lender focused on helping people buy homes, refinance existing mortgages, and access home equity with a streamlined digital experience and dedicated customer support. The company offers a full range of loan products including FHA, VA, USDA, and conventional mortgages, alongside refinance options such as cash-out refinance as well as FHA Streamline and VA IRRRL programs, giving borrowers paths to lower payments, change terms, or tap equity. Consumers can start online with prequalification and applications, compare current rates, and use calculators for home affordability, monthly payments, refinance savings, and cash-from-equity estimates. Freedom Mortgage complements lending with education through a Learning Center, FAQs, checklists, a glossary, and a homeowner’s blog, helping first-time buyers and experienced homeowners understand key steps and terminology. The firm supports servicemembers, veterans, and military families with VA lending expertise, and it offers guidance and assistance to customers facing financial hardship or natural disasters. Borrowers manage their loans via the My Mortgage portal and the Freedom Mortgage mobile app, with features to log in, register, view personalized offers through Freedom+, and make payments, including wire payment instructions for servicing. Through Freedom Homes, the company connects customers with partner real estate agents to make buying or selling simpler and more cost-effective. In addition to retail originations, Freedom Mortgage operates correspondent lending and wholesale divisions that support third-party originators and brokers. The organization publishes transparent compliance information, including State Licensing, Privacy Policy, Terms of Use, Equal Housing Opportunity disclosures, and its Lender NMLS ID 2767, and maintains active social media channels and Trustpilot reviews that reflect customer experiences. Headquartered at 951 Yamato Road, Suite 175, Boca Raton, FL 33431, and employing approximately 6,000 people according to LinkedIn, Freedom Mortgage combines national scale, specialized loan programs, and practical tools like rate alerts, calculators, and mobile access to simplify the mortgage journey from prequalification and rate shopping through closing and long-term servicing.
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