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Company Description
BPS Business Process Solutions GmbH is a Hamburg-based management consulting firm that positions itself as the engineers of change, helping companies navigate complex transformation initiatives at the intersection of business processes and IT. Since 2002, BPS has focused on optimizing end-to-end business processes (BPM) and designing operating models that harness technology as an enabler, not an end in itself. The firm’s Digineering approach blends process expertise, BPM best practices, IT and transformation management to digitize workflows, elevate customer experience, and operationalize data-driven business models. BPS partners closely with client teams to configure pragmatic, standards-based process methods, run BPMN workshops, and build organizational capabilities so that process design, optimization, and operations can be sustained internally. Recognizing that the workplace is central to successful digital transformation, BPS leads the adoption of digital collaboration tools as part of holistic change to ways of working, ensuring technology supports real employee needs. The firm also designs future-ready IT organizations and operating models, clarifying the distribution of responsibilities between business functions, IT, and external partners, and strengthening IT service management processes for measurable performance. To manage large-scale transitions, BPS employs a structured Transition Playbook anchored by the Responsibility & Task Transfer (RTT) method, with clear milestones and checkpoints that keep transformations auditable and business continuity intact across people, organization, processes, IT systems, contracts, and assets. Led by managing directors Lars von Thienen and Mark Reinhardt—who brings hands-on CIO and interim management experience—the boutique team combines academic ties and practical delivery, translating current research into actionable solutions. Whether modernizing IT service delivery, introducing a digital workplace, or executing a full-scale transformation, BPS provides methodical, outcome-focused project execution that reduces complexity, builds acceptance among stakeholders, increases organizational agility, and delivers sustained cost and performance improvements.
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