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Company Description
Back Office Betties is a US-based, legal-specialized outsourcing partner dedicated to helping small law firms reclaim time and drive growth with a seamless blend of Legal Answering Service and Virtual Legal Assistants. Trusted by 1,500+ small firms, Betties operates as a true extension of the practice, delivering A+ client service while handling sensitive calls, intake, scheduling, and administrative workflows attorneys can confidently delegate. Its professional virtual receptionists manage call screening, appointment scheduling, custom legal intakes, and payment processing, while skilled virtual legal assistants and certified paralegals support substantive and operational work such as document drafting, legal research, client communications, and CRM management. Firms benefit from a fully trained, 100% US-based team that understands legal terminology, intake nuances, and practice-area variability, so there is no need to hire or train in-house staff. The service integrates with the tools firms already useincluding Lawmatics, LawPay, Calendly, MyCase, Clio, PracticePanther, Acuity Scheduling, and Keapto streamline intake-to-calendar-to-billing processes. Clients report tangible business results, including an average of 31 hours reclaimed per month, a $10,000 average monthly revenue increase for virtual assistant clients, and an average 288% return on investment. By standardizing best practices and embedding into each firms processes, Betties helps attorneys deliver consistent client experiences without revealing an external answering service is involved, maintaining the feel of an in-office team. With experience across all practice areas and a curated roster of legal-experienced assistants and paralegals, Back Office Betties reduces hiring friction, stabilizes front- and back-office operations, and gives entrepreneurial attorneys the freedom to focus on case work, client strategy, and firm growth from its base in San Marcos, TX.
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