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Company Description
talent.imperative inc is a boutique management consulting firm based in Evanston, USA, that helps organizations design more human-centered workplaces. Founded by Nicole Dessain, the consultancy guides clients through human-centered transformation, builds innovation capability, and co-creates employee experiences grounded in evidence, empathy, and design thinking. Its work spans redesigning operating models and ways of working, elevating inclusion and resilience, and reimagining key moments across the employee lifecycle—from onboarding and career frameworks to performance, skills, and internal mobility. The team leverages co-creation workshops, employee journey mapping, service blueprinting, prototyping, and iterative experimentation to align people, processes, and technology, ensuring solutions are adopted and sustained. talent.imperative’s cross-industry client portfolio includes Apple, Capital One, Discover, the Federal Reserve, OppFi, Ford, Bosch, BASF, Denso, McDonald’s, Radio Flyer, Premier Nutrition, US Foods, Northwestern University, UChicago Medicine, Optum, Vizient, Abbott, Fast Pace Health, Orlando Magic, Grubhub, Arity, Showpad, Zip, Huron, The Chartis Group, and IDEO U, reflecting deep experience across technology, healthcare, financial services, and manufacturing. Beyond delivery, the firm advances the field through thought leadership and community building, including the Talent Tales series and HR Hackathon community, and by codifying its employee experience design approach in a forthcoming book on HR innovation. Engagements range from strategic advisory and capability building to end-to-end design and implementation, delivered via collaborative, SOW-based projects and customized training. By embedding human-centered design as a daily practice within HR and the business, talent.imperative enables organizations to improve engagement, retention, performance, and change adoption while creating workplaces where people and innovation thrive.
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