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Company Description
Supportal is a New Yorkfocused online staffing platform that connects families and self-directed individuals in the special needs community with specialty care professionals, including Direct Support Professionals (DSPs), respite workers, ComHab staff, and licensed therapists such as PTs, OTs, SLPs, and behaviorists. Conceived by a therapist with personal experience supporting a family member with complex needs, the service is built around personcentered care, privacy, and speed, making it easy to find and contact the right providers based on experience, qualifications, and location. Families and care seekers can search thousands of active provider profiles, apply simple filters to narrow by skills and proximity, and maintain full control over who they engage, negotiating pay rates, schedules, and scope directly. Registration is always free for providers, while seekers choose from affordable membership plans with a free 30day trial on all tiers, including monthly, quarterly, annual, and a Business plan designed for those supporting multiple clients and searching across different ZIP codes; plans autorenew until canceled and invoices are stored within the user account. Supportal is selfdirection friendly, encouraging seekers to consult their FI/Broker regarding reimbursement of membership fees, and facilitates trust by offering access to selfservice background checks through GoodHire. Beyond matching, the platform hosts a Business Directory that helps specialist vendorssuch as adaptive clothing and equipment suppliersreach Supportals audience, with an introductory free month for new listings. As New Yorks number one site for specialty staff for the special needs community, Supportal emphasizes simplicity, transparency, and choice: providers set their travel distance and desired rates, families preview profiles and message candidates they want to meet, and both sides can quickly determine fit before committing. In line with its mission to give back, a percentage of all paid memberships is donated to The Zorak Project to enhance mobility for people with special needs. For questions, the team invites contact via email.
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