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Company Description
Willow Processing is a contract mortgage processing partner that helps brokers and lenders streamline file flow, improve turn times, and stay compliant across a wide footprint. Headquartered in Phoenix, Arizona (NMLS 1977844), the company is licensed in 32 states and embeds directly into a client’s LOS—working inside Arive and LendingPad to register loans, manage documents, update critical dates and milestones, run AUS, reissue credit, and deliver the full compliance package at closing. Known for consistency and speed, Willow offers same‑day turn times on items submitted before 3pm, reinforced by a purpose‑built portal that centralizes tasks, notes, follow‑ups, setup, and compliance so teams can manage high volumes efficiently. Willow supports all loan types, including DSCR and Non‑QM, and augments its end‑to‑end contract processing with dedicated overseas support staff for mortgage companies—processors, LOAs, and other roles—who are licensed and compliant with NMLS requirements and typically bring 5+ years of U.S. mortgage experience spanning income, credit, and asset analysis, underwriting, and processing. This staffing model commonly delivers 50%–70% cost savings and avoids added employment costs and benefits while allowing clients to ramp up or down quickly in changing markets. Clients engage through weekly live events, case studies, and comprehensive training resources that cover LOS workflows and best practices, while payments are simplified through clear options (borrower‑paid, client‑paid, or split) and a secure Stripe‑based process for timely settlement of client‑paid fees. Backed by 100+ five‑star Google reviews and partnerships across major lenders, Willow focuses on communication, expertise, and predictable execution so loan officers can prioritize origination and growth while Willow handles the processing from intake to clear, compliant closing.
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