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Company Description
TQC (Total Quality Consulting) is a women- and immigrant-owned, minority-run, all-inclusive talent acquisition firm based in Monrovia, California, built on the core values of trust, service, partnership, and total transparency. Founded by immigrant CEO Doug and his wife Belinda, the company blends Doug’s 30+ years in recruitment leadership with a team that brings 60+ years of combined talent acquisition expertise to deliver a streamlined, data-led, and highly collaborative hiring experience. TQC’s model is engineered to reduce hiring costs and anxiety while accelerating time-to-fill, with clients regularly seeing up to 50% savings in both cost and time. The firm partners closely with hiring managers to understand culture and requirements, then executes a disciplined eight-step process—from needs analysis and candidate identification through qualification, shortlist presentation, interviews, offer management, and transition—ensuring consistent quality and fit. TQC provides recruiting metrics and reporting, customizes each engagement, and maintains an agile structure capable of supporting searches across functions and seniority levels, from professional and managerial roles through executive leadership. While industry-agnostic by design, the firm has deep traction in financial services—especially credit unions—and healthcare, evidenced by client testimonials from organizations such as Credit Union of Denver, CBC Federal Credit Union, Chaffey FCU, and SELCO Community Credit Union, as well as endorsements from healthcare and life sciences stakeholders including Avita Pharmacy and Antech Diagnostics. Clients describe TQC as a true partner that improves hiring quality, shortens time to placement, and delivers measurable value through transparent communication and continuous engagement. Emphasizing a personalized, people-first approach—summed up in its mantra “Engage Hire Save”—TQC aligns talent with role, company, and culture to create long-term hiring success and a better experience for both employers and candidates.
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