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CronWik Rekrytering och Bemanning 0771-19 19 19

Vi kan kundservice - på riktigt!
0.0 (0)
Västra Götaland County, Sweden
2-10 employees

Ratings

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Company Description

Founded in 2014, CronWik Consulting AB is a Swedish recruitment and staffing boutique specializing in customer service, telemarketing and call center talent. Created by founders Gustaf Cronquist and Peter Wiklund, who bring more than 25 years of combined leadership in service operations, the firm focuses on matching high-performing candidates to environments where they excel. CronWik delivers permanent recruitment, temporary staffing and interim solutions with a simple, risk-free commercial model: no exclusivity, no start fees, and clients only pay when they choose to hire a presented candidate; quotes are typically turned around within 24 hours. The company has recruited more than 500 people across all Nordic languages and supports the full hiring process from role definition, advertising and screening to interviews and curated shortlists with CVs and tailored candidate presentations. Beyond hiring, CronWik provides customer service development and advisory services, helping organizations clarify targets and KPIs, optimize structures and ways of working, and manage procurements of call center management systems or outsourced customer service partnerships from current-state analysis to a contracted solution. For organizations needing leadership capacity, CronWik offers experienced interim managers on assignments from one month to a year or longer at a fixed monthly rate, and it also delivers training and coaching for agents, team leaders and new managers. Headquartered in Kalvsund, the firm is fully insured, approved for F-tax and VAT since 2014, and maintains strong creditworthiness. Its client portfolio spans energy, retail, pensions and insurance, fintech and e‑commerce, including brands such as ST1, Power, SH Pension, ChargePanel, Folkpool, AMF Pension, Bliwa, Offerta, Nordax, 4Finance, Sykes and Furniturebox. With an NPS of 89 from candidates and a flexible, quality-driven approach, CronWik positions itself as a pragmatic partner that truly understands customer service—på riktigt.

Services

Permanent Recruitment
Temporary Staffing

Service Delivery Models

No items available

Specialization

Industry Focus

Financial ServicesRetail & Consumer Goods

Profile Expertise

Generalist - white collar professionalsSales & Business DevelopmentSenior Executives

Who we worked with

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FAQ

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