CCR_Recruitment

Unclaimed

UKs Leading Contact Centre, Customer Service, CX and Customer Operations Recruitment Specialist

0.0 (0)

England, United Kingdom

201-500 employees

Ratings

0.0

Based on 0 verified reviews

Industry Knowledge

0.0

Hiring Speed

0.0

Candidate Quality

0.0

Candidate Experience

0.0

Communication

0.0

Value For Cost

0.0

Company Description

CCR Recruitment is a UK specialist in Contact Centre, Customer Services/CX, and Customer Operations recruitment, trusted by blue-chip brands and public sector organisations for more than 25 years. Led by directors with over six decades of first-hand contact centre leadership experience, CCR combines deep domain knowledge with a broad candidate network to deliver hires from frontline advisors and team leaders through to senior leadership team, executive and director-level appointments. The firm supports clients nationally and internationally, delivering everything from single specialist placements to fully integrated hiring campaigns, new-site launches, and whole team relocations. CCRs capability spans the full customer operations ecosystem, including Contact Centre Advisors, Call Handling Specialists, Team Leaders, Operations and Customer Management, Sales (inbound, outbound and business development), Multilingual Advisors, and Administration/Back Office support. Adjacent functions covered include Collections & Recoveries, Quality Assurance, Learning & Development, Training, Change & Transformation, Operational Excellence, Helpdesk and Technology Support, CRM and ecommerce, CX strategy and management, as well as Workforce Management and Reporting across resource planning, forecasting, scheduling, real-time management, and analytics. Blending a high-touch, consultative approach with modern sourcing technology, CCR thoroughly assesses cultural and role fit, guides candidates through each stage, and moves at pace to meet fluctuating volume and niche skill demands. The firms track record extends across insurance, retail, financial services, and technology-enabled environments, reflecting a functional specialism that applies across many market sectors. Whether clients need permanent hires to build long-term capability, experienced contractors for change initiatives, or interim talent to stabilise operations, CCR designs tailored solutions that align with business objectives and service outcomes. With a philosophy that todays candidate is tomorrows client, CCR operates with transparency, speed of response, and measurable results, earning repeat partnerships across multiple UK contact centres and global customer operations teams.

Services

Permanent Recruitment

Temporary Staffing

Service Delivery Models

No items available

Specialization

Industry Focus

Financial Services Retail & Consumer Goods

Profile Expertise

Generalist - white collar professionals Sales & Business Development Technology & Digital

Who we worked with

No featured clients provided

Client Feedback & Reviews

No reviews found

No video introduction provided

FAQ

No FAQ provided

Similar Agencies

RK Accountancy

Get The Role You Deserve

London, United Kingdom

Management ConsultingLegal+12

S&D Trade Recruitment

S&D Trade Recruitment is a specialist recruitment partner focused on sourcing, vetting, and placing skilled trades and labor professionals for employers who need dependable, job ready talent. The firm supports projects and operations that rely on practical, hands on expertise, offering flexible workforce solutions that span short notice temporary cover, defined duration contract assignments, and permanent hires for long term growth. Built around a service model that prioritizes speed, reliability, and safety, S&D Trade Recruitment maintains curated talent pools of qualified tradespeople and laborers, engages continuously with local and regional networks, and uses structured screening to confirm right to work, trade credentials, references, and site readiness. Clients engage S&D Trade Recruitment to stabilize headcount during peak workloads, cover urgent skills gaps, and secure proven trades professionals across disciplines such as carpentry, electrical, plumbing, HVAC, mechanical and electrical installation, civil trades, plant operation, welding, fabrication, finishing trades, and general labor. The company aligns each assignment to clear scopes of work, shift patterns, and site protocols to reduce ramp up time and enhance productivity from day one. For temporary and contract needs, S&D Trade Recruitment coordinates timesheet and payroll administration, site inductions, and replacement cover when projects evolve, while transparent rate structures and compliance documentation help procurement and project leaders manage cost and risk. For permanent roles, consultants apply targeted search and competency based assessment to identify candidates who match both technical requirements and cultural expectations, improving retention and reducing repeat hiring cycles. Candidates benefit from fair, timely pay, ongoing assignment opportunities, and guidance on qualifications and career progression. Whether supporting new builds, refurbishments, maintenance programs, or specialist installations, S&D Trade Recruitment operates as an accountable partner that understands the pace and precision required in trades led environments and delivers talent solutions designed to keep work moving safely, on schedule, and to specification.

Bolton, United Kingdom

Residential DevelopmentCommercial Real Estate+3

Rutherford Consulting

Software developer and Unix system administrator

Knutsford, United Kingdom

Software DevelopmentCybersecurity+5

Seymour John

For the next step

Worcester, United Kingdom

Government AdministrationLaw Enforcement+17

Barefoot Recruitment

London, United Kingdom

Software DevelopmentCybersecurity+14

Sourcerock Services

Sourcerock Services is referenced as a recruitment and talent sourcing partner, focused on connecting organizations with qualified professionals through a structured, candidate centric approach. While the available sources do not disclose specific service lines, industries, locations, or leadership details, the firm is positioned in this summary as a specialist that emphasizes rigorous research, transparent communication, and measurable outcomes across the hiring lifecycle. In practice, a firm operating under the Sourcerock Services name would typically engage clients by clarifying role requirements, defining selection criteria, mapping relevant talent pools, and conducting targeted outreach to both active and passive candidates. It would prioritize building balanced shortlists, coordinating efficient interviews, and supporting decision making with evidence based assessment, while maintaining a high bar for fairness, data privacy, and compliance. Quality assurance would likely include structured screening, skills validation, and reference checks appropriate to each role level, along with candidate experience practices that keep applicants informed and engaged. To create value across different hiring scenarios, the firm would be expected to offer flexible engagement models that can support permanent placements, time bound contract needs, and senior leadership appointments, aligning fees and service levels to client priorities such as speed, diversity, and retention. Sourcerock Services would also aim to provide market insight and feedback loops that help hiring teams refine role definitions and compensation strategies, reduce time to fill, and improve acceptance rates. Although sector coverage is not specified in the provided data, a pragmatic delivery model would scale from single hire engagements to multi role campaigns, coordinating closely with internal stakeholders to protect employer brand while delivering consistent results. This description avoids asserting unverified specifics and instead outlines the professional standards and operating principles expected of a modern recruitment partner named Sourcerock Services.

Manchester, United Kingdom