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Business Support Specialist

UK Virtual Assistant & Online Business Manager Helping Busy Founders Reclaim Time & Grow with Calm Clarity.
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England, United Kingdom

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Company Description

SP Virtual Assistant & Business Support is a UK-based virtual assistant and online business management partner helping busy founders reclaim time, streamline operations, and scale with calm clarity. Serving coaches, consultants, creatives and service-based business owners, the practice delivers hands-on administrative support and strategic operational oversight rather than one-size-fits-all outsourcing. With experience drawn from people-focused, fast-paced environments across hair and beauty, the NHS and gas and utilities, the business brings a proven ability to organise chaos, keep work moving behind the scenes, and build the structures that make growth sustainable. Core services include email and inbox management, diary and administrative support, client communication and follow-ups, CRM setup and management, and document creation and organisation. Online Business Management extends that foundation with systems and process optimisation, workflow creation and automation, business operations support, project coordination and ongoing CRM/system stewardship. Clients can also access website and digital support, including website updates and maintenance, content uploads, platform and system support, and end-to-end website builds and maintenance across WordPress, Wix and Shopify. Engagements are typically delivered on a monthly retainer for proactive, consistent delivery, with transparent packages ranging from light-touch admin to higher-involvement VA + OBM support, alongside targeted offers such as Inbox Detox and a focused Power Hour for rapid progress on time management, social planning or tool optimisation. The approach is intentionally personal—this is not an agency or offshore model—prioritising detail, reliability, solutions and ease of communication so support feels like a trusted extension of the client’s team. For salon owners in hair, beauty and aesthetics, a dedicated systems community, The Calm Salon Collective, is in development to help owners build resilient, process-led operations without burnout. Across every engagement, the outcome is the same: clearer systems, fewer dropped balls and more headspace to focus on what grows the business.

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